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I didn't receive my verification code

Verification code not received?​

AIDocing uses email verification codes during sign-up and when logging in from a new device. If you haven't received yours, try the following steps.

Check spam / junk folder​

Verification emails occasionally land in spam. Search your inbox for an email from noreply@aidocing.com.

Request a new code​

On the verification screen, click Resend Code. Wait at least 60 seconds before requesting again.

Check the email address​

Make sure you're checking the inbox for the email address you used to sign up. If you're unsure which email you registered with, contact support.

Still not receiving it?​

Email deliverability can sometimes be affected by your mail provider. Try:

  • Adding noreply@aidocing.com to your contacts.
  • Using a different email provider (e.g., Gmail, Outlook).
  • Contacting your IT department if you're on a corporate network with inbound email filtering.